ATGroup establishes a 902-060-162 (at no additional cost) to improve the direct consultation service. Given the high volume of technical inquiries received by ATGroup's direct assistance services, it has been decided to establish a centralization of said consultations through line 902-060-162, where the questions raised in terms of protection of personal data, E-commerce, E-administration, electronic signature, digital proof, and other issues related to the Law applied to new information and communication technologies. The personnel assigned to the attention of these consultations, at least have a university degree and use the database of their own development, PHOENIX, as a support and tiketing tool, which has a structured and indexed database, a query bank with more than 1000 references, fed and updated permanently by the operational consultants of ATGroup, including the historical consultations made in the last 10 years as the most current reports generated by our LOPD Operational and Strategic Prospective Unit. With the establishment of the service, ATGroup is again dramatically improving the support and support it provides to all its clients and collaborators in the field of Law applied to the New Communication and Information Technologies, regardless of their geographical location, size and needs ATGroup We know what we do.